Biamp systems strengthens product service and support with new promotions
Zack Snook is named new audio product manager; Chris Flanagan will serve as new field sales engineer

Biamp Systems, a provider of innovative, networked media systems, announces promotions to the company’s product management and sales teams. Zach Snook, formerly a senior applications engineer, is now audio product manager. Chris Flanagan will also move from his role as senior applications engineer into one of Biamp’s newly created field sales engineer positions, which provide yet another valuable pre-sales resource for customers.

Strengthening product service and support

In his previous role as senior applications engineer, Snook made significant contributions to Biamp’s VoIP product initiatives. With his extensive knowledge, he led sessions for the company’s in-house training program, and most recently, served as a technical spokesperson for the Avnu Alliance. As audio product manager, he will manage all aspects of the company’s audio product portfolio including Tesira, Audia, and Nexia.

“Zach has been an extremely valuable member of our apps engineering team,” said Shell Haffner, director of product management, Biamp Systems. “And his vast experience and depth of pro-AV knowledge will be a driving force as we continue to develop and deliver solutions that save our customers time and money, and sound great.”

As senior applications engineer, Flanagan has been instrumental in providing front-line support and service assisting end users and design/build customers in creating solutions that incorporate Biamp’s digital signal processors and amplifiers. In his new role, he will provide high-quality sales consulting and design service, focusing on pre-sales design discussions and developing targeted training on Tesira VoIP solutions.

“Listening to our customers is what drives the innovation behind Biamp’s products and services,” said Michael Frank, sales development director for Eastern North America at Biamp Systems. “Chris brings exceptional talent for asking the right questions and a proven track record for solving the challenges facing our customers. His dedication and instincts will be a great asset in this new position.”